Solid Purple Light/LED

This means your charger is in boot-up mode.
Please restart the charger and then leave the charger for 15 minutes minimum, this should recover. If there is not change, please contact support.  

 

Hardwire Connected🔌

• Switch off the power to the charger at the RCD/RCBO.

  Need help identifying your switchgear? Click here

• Switch off your router using the power button or at the mains.
• Unplug the ethernet cable from the router.
• With the router still switched off, turn the charger back on at the RCD.
  This should bring the charger to a flashing purple light.

If successful✅ 

• Turn the charger off again at the RCD.
• Power on the router again and wait until it has fully booted up.
• Reconnect the ethernet cable.
• Turn the charger back on at the RCD and wait for the charger to reconnect to the internet.

If unsuccessful ❌ (still a solid purple LED)

• Please contact us here: Contact us | Indra Renewable Technologies

Cellular or Wi-Fi Dongle Connected:

If you have a cellular connection, please contact us here: Contact us | Indra Renewable Technologies