Email Verification Looping

🔄 Stuck in a Verification Loop? Here’s How to Fix It!

If you click the email verification link and it just loops back to the “Send Verification” page, try these steps:

---

✅ Option 1: Clear the App Cache

• Android: Clear the app cache in your phone settings.

  ⚙️Settings > Apps > Select the Indra App > 'Storage & cache' > Clear cache

• iPhone: Offload the app 

  ⚙️Settings > General > iPhone Storage > Select Indra App > Offload App

---

✅ Option 2: Verify on Another Device

1. On your main device, open the app and tap Log in → enter your email → tap Submit.
2. Do NOT open the verification email on this same device📱
3. On a second device (without the Indra app):
   • Access your email (or forward the email to this device)📨  
   • Open the verification email and click Validate.
4. Back on your original device, you’ll see 'Email Verified' and a 'Continue' button.

5. Tap 'Continue' to log in.

---

✅ No Second Device?

Please contact us here - Contact us | Indra Renewable Technologies